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This is a detail of the legal bond between You and StreetLib, in other words the conditions you are agreeing to when you sign up to the streetlib.com platform. You want to read this carefully. It’ll tell you the condition of use of StreetLib, your privacy rights and ours. So please, go fetch your reading glasses and a cup of tea, make yourself comfortable and start your read. I’ll endeavor to avoid boring parts or legal jargon, whenever possible.

Your Personal information (privacy agreement)

The information you give StreetLib is used only to provide the services you ask for. We respect the personal data protection act: basically, whatever happens, your information stays confidential.

Why do we need information about you

  1. So that you can use the website (sign up, sign in, sign off, etc.)
  2. So we can deliver and get paid for the services you ask for
  3. To provide maintenance and support for the services
  4. To handle any complaints and/or litigation
  5. To prevent or penalize fraud or any illegal activity
  6. To send the StreetLib newsletter, if you ask for it

How we process and use this information

Your data is acquired, kept and managed by computer and ICT tools adapted to the purposes listed above. They are built to respect security and confidentiality. Your personal data may be disclosed to StreetLib owner, employees or subsidiaries in, and for, the performance of their duties. Institutions managing payment systems (such as banks or other legally authorized financial intermediaries) will also have access to the information they need. Always Respecting SECURITY AND CONFIDENTIALITY as the law requires. Apart from the people listed above, your personal information will not be disclosed to anyone in anyway.

What happens if you refuse to give your information

When you ask for services, some information are mandatory for us to be able to accomplish tasks listed above (1 to 5 in the reasons why we need your information). If you refuse, give partial or false information, we may not be able to give you access to our services or to deliver the service you requested. About the number 6: receiving the newsletter is optional and so is providing information for it. Should you decide not to receive it, it won’t prevent you from using any other StreetLib service.

Cookies

Cookies aren’t just the chocolate chips ones I’m eating while writing this text. Cookies also are strings of text sent by a server to the user’s computer and transmitted back again when using the same site. These text files are generally used to improve user navigation, to adapt a website to its users and to monitor the traffic on websites for statistical purposes. Once you have logged in your account on the StreetLib website the only cookies used are as follows:

  1. The “technical” cookies, necessary to perform the services requested by the user.
  2. Cookies that only analyse visitor traffic by monitoring the number of accesses anonymously, for statistical purposes (for more information: Google Analytics).
  3. Any permanent cookies that you would be requested when you access the website (clicking on the button: “Keep me logged in”): they’ll store your login credentials, allowing you to be automatically recognized on your next visit for a period of 30 Days. Please note, however, that all browsers (Internet Explorer, Firefox, Chrome, Opera, Safari etc.) allow you to change cookies settings, so visitors are free at any time to refuse their use or to specify what to accept and what to refuse. Disabling cookies may create delays in the operation of the site.

eMails

We send to all our registered users occasional emails about news or changes that may impact their experience and use of our services. Especially when it involves a change of your services contract (new partner e.g.) allowing you to approve or refuse this change. You may also sign up to receive optional newsletter emails and you’ll always of course be able to opt-in or out.

Our standard guarantee

We will refund your money if you aren’t satisfied. Provided, of course, that you are available to tell us where we failed you and let us try to fix it before we refund you. Not only to prevent abuse but most of all because we hate (really hate!) not finding solutions for our StreetLibers.

Our personal Information (copyright)

StreetLib is a trademark of StreetLib srl. Which means:

  1. The name StreetLib is protected by copyright. If you want to use it, you need to ask first except if the use falls into the Fair Use or Fair Dealing category (this category is described online, here for instance) and that you put “©” in front of it.
  2. Our logo is also ours so it always have to be used in relation to StreetLib’s trademark and can never be altered (shape, content, etc.); You can however use the StreetLib logo on your own content for purposes including, but not limited to:
    1. State your allegeance to the StreetLib community on the web
    2. Brand your book cover (here is the help center entry about this)
    3. Communicate about our services and/or website (this, for instance, would be “fair use” if you’re wondering what it is)
  3. Our other designs and branded content (blog covers, specific images, social media pictures, etc.) can’t be used without our permission.

If you want to ask permission for using our name and logo, you can contact us (we’re always happy to say hello:).

  1. By the way, these intellectual property conditions also include our procedures, softwares, know-how, inventions, models and intellectual works. This terms and the distribution agreement doesn’t grant any license or intellectual property rights to the authors. StreetLib stays the sole owner and licensee (Google defines licensee as “the holder of a licence, especially to sell alcoholic drinks.” Here the second part of the sentence doesn’t apply)

Find below the legalized PDF document, re-stating information related to privacy when using StreetLib: Information for consent to the processing of personal data

From our customers:

  • I think Streetlib was the cornerstone in solving problems in the digital publishing world that were hindering small publishers. It is technically manageable and intuitive; the people I work with are and have always been helpful, kind and professional. From a tax point of view, it has solved the problem of invoicing low amounts abroad, and from an administrative point of view, it is incredibly easy to deal with just one person.

  • Streetlib has always employed professional staff who stand out for their competence and attention. Everything they do is aimed at client satisfaction. [...] Proposal after proposal, Streetlib managed to create a varied commercial alternative based mainly on ebooks, but that also includes audiobooks and print on demand, and I'm sure we can expect many other wonderful surprises that they will put in place to continue improving their offer.

  • The platform is user-friendly and allows publishers to display their work. The service support team is attentive and ready to answer your questions; they’re always available and willing to collaborate.

  • Streetlib is a very easy-to-use distribution platform. A serious service when answering questions and payments are punctual. I recommend it to everyone!

  • We have been amongst the first editors who joined Streetlib and we keep relying on its services especially because the platforms to create and sell ebooks are extremely easy to use. The distribution service is always detailed and on time, the support center is fast and efficient.

  • What most characterizes the Streetlib digital platform is the comprehensiveness of the service offered: from the creation of the ebook to the promotion, from the analysis of sales data to billing data, the process is easy and intuitive. The support from the dedicated team is also great.

  • The best ebook distribution platform in the world!

  • Availability and professionalism

    Available, professional, proactive: as a small publisher I couldn't find any better. In the digital publishing world, Streetlib is on our side; keeps up-to-date with the latest news, cares about our needs, and is always there if we have any doubts.

  • Constant, innovative drive.

    StreetLib represents a complementary platform that enhances our content offering. Centralization is the word that best represents the number of services they offer, allowing us to save time and to avoid the bureaucracy resulting from the connection with many players. Kudos on the continuous, innovative drive.

  • I published two titles, a philosophical essay and a novel. The assistance was excellent, great availability when problems arose, and great distribution work; the offer was convenient and the final product was of high quality, better than I could imagine. I will definitely continue to work with them and I highly recommend Streetlib both to those who have the skills to prepare everything on their own, and to those who only need to use a few of the services offered at reasonable prices (for example, editor or cover). In short, really satisfied!

  • I first published in 2013. I have often needed assistance and every time they proved that they are super professional, extremely kind, and efficient. Their website and services are constantly improving. There's nothing better.

  • I'm so excited about StreetLib. I published four texts between digital and paper through them and I always felt very confident. The team is present and efficient. Even when I had problems with Write I received great support, and thanks to that I managed to solve the issue. I would recommend it without any hesitation.

Join StreetLib!