This is a detail of the legal bond between You and StreetLib, in other words the conditions you are agreeing to when you sign up to the streetlib.com platform. You want to read this carefully. It’ll tell you the condition of use of StreetLib, your privacy rights and ours. So please, go fetch your reading glasses and a cup of tea, make yourself comfortable and start your read. I’ll endeavor to avoid boring parts or legal jargon, whenever possible.

Your Personal information (privacy agreement)

The information you give StreetLib is used only to provide the services you ask for. We respect the personal data protection act: basically, whatever happens, your information stays confidential.

Why do we need information about you

  1. So that you can use the website (sign up, sign in, sign off, etc.)
  2. So we can deliver and get paid for the services you ask for
  3. To provide maintenance and support for the services
  4. To handle any complaints and/or litigation
  5. To prevent or penalize fraud or any illegal activity
  6. To send the StreetLib newsletter, if you ask for it

How we process and use this information

Your data is acquired, kept and managed by computer and ICT tools adapted to the purposes listed above. They are built to respect security and confidentiality. Your personal data may be disclosed to StreetLib owner, employees or subsidiaries in, and for, the performance of their duties. Institutions managing payment systems (such as banks or other legally authorized financial intermediaries) will also have access to the information they need. Always Respecting SECURITY AND CONFIDENTIALITY as the law requires. Apart from the people listed above, your personal information will not be disclosed to anyone in anyway.

What happens if you refuse to give your information

When you ask for services, some information are mandatory for us to be able to accomplish tasks listed above (1 to 5 in the reasons why we need your information). If you refuse, give partial or false information, we may not be able to give you access to our services or to deliver the service you requested. About the number 6: receiving the newsletter is optional and so is providing information for it. Should you decide not to receive it, it won’t prevent you from using any other StreetLib service.

Cookies

Cookies aren’t just the chocolate chips ones I’m eating while writing this text. Cookies also are strings of text sent by a server to the user’s computer and transmitted back again when using the same site. These text files are generally used to improve user navigation, to adapt a website to its users and to monitor the traffic on websites for statistical purposes. Once you have logged in your account on the StreetLib website the only cookies used are as follows:

  1. The “technical” cookies, necessary to perform the services requested by the user.
  2. Cookies that only analyse visitor traffic by monitoring the number of accesses anonymously, for statistical purposes (for more information: Google Analytics).
  3. Any permanent cookies that you would be requested when you access the website (clicking on the button: “Keep me logged in”): they’ll store your login credentials, allowing you to be automatically recognized on your next visit for a period of 30 Days. Please note, however, that all browsers (Internet Explorer, Firefox, Chrome, Opera, Safari etc.) allow you to change cookies settings, so visitors are free at any time to refuse their use or to specify what to accept and what to refuse. Disabling cookies may create delays in the operation of the site.

eMails

We send to all our registered users occasional emails about news or changes that may impact their experience and use of our services. Especially when it involves a change of your services contract (new partner e.g.) allowing you to approve or refuse this change. You may also sign up to receive optional newsletter emails and you’ll always of course be able to opt-in or out.

Our standard guarantee

We will refund your money if you aren’t satisfied. Provided, of course, that you are available to tell us where we failed you and let us try to fix it before we refund you. Not only to prevent abuse but most of all because we hate (really hate!) not finding solutions for our StreetLibers.

Our personal Information (copyright)

StreetLib is a trademark of StreetLib srl. Which means:

  1. The name StreetLib is protected by copyright. If you want to use it, you need to ask first except if the use falls into the Fair Use or Fair Dealing category (this category is described online, here for instance) and that you put “©” in front of it.
  2. Our logo is also ours so it always have to be used in relation to StreetLib’s trademark and can never be altered (shape, content, etc.); You can however use the StreetLib logo on your own content for purposes including, but not limited to:
    1. State your allegeance to the StreetLib community on the web
    2. Brand your book cover (here is the help center entry about this)
    3. Communicate about our services and/or website (this, for instance, would be “fair use” if you’re wondering what it is)
  3. Our other designs and branded content (blog covers, specific images, social media pictures, etc.) can’t be used without our permission.

If you want to ask permission for using our name and logo, you can contact us (we’re always happy to say hello:).

  1. By the way, these intellectual property conditions also include our procedures, softwares, know-how, inventions, models and intellectual works. This terms and the distribution agreement doesn’t grant any license or intellectual property rights to the authors. StreetLib stays the sole owner and licensee (Google defines licensee as “the holder of a licence, especially to sell alcoholic drinks.” Here the second part of the sentence doesn’t apply)

Find below the legalized PDF document, re-stating information related to privacy when using StreetLib: Information for consent to the processing of personal data

From our customers:

  • I think Streetlib was the cornerstone in solving problems in the digital publishing world that were hindering small publishers. It is technically manageable and intuitive; the people I work with are and have always been helpful, kind and professional. From a tax point of view, it has solved the problem of invoicing low amounts abroad, and from an administrative point of view, it is incredibly easy to deal with just one person.

  • Streetlib has always employed professional staff who stand out for their competence and attention. Everything they do is aimed at client satisfaction. [...] Proposal after proposal, Streetlib managed to create a varied commercial alternative based mainly on ebooks, but that also includes audiobooks and print on demand, and I'm sure we can expect many other wonderful surprises that they will put in place to continue improving their offer.

  • The platform is user-friendly and allows publishers to display their work. The service support team is attentive and ready to answer your questions; they’re always available and willing to collaborate.

  • Streetlib is a very easy-to-use distribution platform. A serious service when answering questions and payments are punctual. I recommend it to everyone!

  • We have been amongst the first editors who joined Streetlib and we keep relying on its services especially because the platforms to create and sell ebooks are extremely easy to use. The distribution service is always detailed and on time, the support center is fast and efficient.

  • What most characterizes the Streetlib digital platform is the comprehensiveness of the service offered: from the creation of the ebook to the promotion, from the analysis of sales data to billing data, the process is easy and intuitive. The support from the dedicated team is also great.

  • The best ebook distribution platform in the world!

  • I published two titles, a philosophical essay and a novel. The assistance was excellent, great availability when problems arose, and great distribution work; the offer was convenient and the final product was of high quality, better than I could imagine. I will definitely continue to work with them and I highly recommend Streetlib both to those who have the skills to prepare everything on their own, and to those who only need to use a few of the services offered at reasonable prices (for example, editor or cover). In short, really satisfied!

  • I first published in 2013. I have often needed assistance and every time they proved that they are super professional, extremely kind, and efficient. Their website and services are constantly improving. There's nothing better.

  • I'm so excited about StreetLib. I published four texts between digital and paper through them and I always felt very confident. The team is present and efficient. Even when I had problems with Write I received great support, and thanks to that I managed to solve the issue. I would recommend it without any hesitation.

  • Availability and professionalism

    Available, professional, proactive: as a small publisher I couldn't find any better. In the digital publishing world, Streetlib is on our side; keeps up-to-date with the latest news, cares about our needs, and is always there if we have any doubts.

  • Constant, innovative drive.

    StreetLib represents a complementary platform that enhances our content offering. Centralization is the word that best represents the number of services they offer, allowing us to save time and to avoid the bureaucracy resulting from the connection with many players. Kudos on the continuous, innovative drive.

  • Penso que a Streetlib foi a “pedra angular” para resolver os problemas inerentes à publicação digital que atrapalhavam as pequenas editoras. Tecnicamente, é gerenciável e intuitivo, e as pessoas com quem trabalho são e sempre estiveram disponíveis, gentis e profissionais. Do ponto de vista fiscal, resolveu o problema de cobrança no exterior de valores baixos, e do ponto de vista administrativo é incrivelmente mais fácil lidar com um único interlocutor.

  • A Streetlib sempre contratou profissionais que se destacam pela competência e atenção. Tudo o que fazem é voltado para a satisfação do cliente. [...] proposta após proposta conseguiram criar um alternativa comercial variada baseada principalmente no ebook, mas que também amplia os horizontes para audiolivros e impressão sob demanda e tenho certeza de que podemos esperar muitas outras surpresas maravilhosas que estão a preparar para continuar melhorando sua oferta.

  • A plataforma é user-friendly e permite aos editores divulgarem suas obras. A equipa do serviço de suporte é atenta e pronta a responder todas as perguntas; estão sempre disponíveis e dispostos a colaborar.

  • A plataforma Streetlib é muito fácil de usar. Atendimento sério no esclarecimento de dúvidas e pontualidade no pagamento. Recomendo a todos!

  • Estivemos entre os primeiros editores que ingressaram na Streetlib e continuamos a contar com seus serviços, sobretudo pela simplicidade de utilização das plataformas de criação e venda de e-books. O serviço de distribuição é sempre minucioso e preciso, e o centro de suporte muito eficiente e ágil.

  • O que melhor caracteriza a plataforma digital da Streetlib é a amplitude do serviço oferecido: da criação do e-book à promoção, da análise dos dados de vendas aos dados de faturamento, o processo é fácil e intuitivo. O suporte da equipe dedicada é também ótimo.

  • A melhor plataforma de distribuição de ebooks do mundo!

  • I published two titles, a philosophical essay and a novel. The assistance was excellent, great availability when problems arose, and great distribution work; the offer was convenient and the final product was of high quality, better than I could imagine. I will definitely continue to work with them and I highly recommend Streetlib both to those who have the skills to prepare everything on their own, and to those who only need to use a few of the services offered at reasonable prices (for example, editor or cover). In short, really satisfied!

  • I first published in 2013. I have often needed assistance and every time they proved that they are super professional, extremely kind, and efficient. Their website and services are constantly improving. There's nothing better.

  • I'm so excited about StreetLib. I published four texts between digital and paper through them and I always felt very confident. The team is present and efficient. Even when I had problems with Write I received great support, and thanks to that I managed to solve the issue. I would recommend it without any hesitation.

  • Disponibilidade e profissionalismo

    Disponível, profissional, pró-ativo: que melhor colaboração pode uma pequena editora encontrar? No mundo da publicação digital, a Streetlib está do nosso lado; mantém-se atualizada com as últimas notícias, preocupa-se com as nossas necessidades e está sempre lá se tivermos alguma dúvida.

  • Impulso inovador constante.

    A StreetLib representa uma plataforma complementar que valoriza a nossa oferta de conteúdos. Centralização é a palavra que melhor representa a quantidade de serviços que oferecem, permitindo-nos poupar tempo e evitar a burocracia decorrente do relacionamento com muitos atores. Parabéns por sua busca contínua por inovação.

  • Credo che Streetlib sia stato la “chiave di volta” per la risoluzione dei problemi inerenti l’editoria digitale, che ostacolavano i piccoli editori. È tecnicamente maneggevole e intuitivo, le persone con cui collaboro sono e sono sempre state disponibili, gentili e professionali. Dal punto di vista fiscale ha risolto il problema della fatturazione all’estero per importi bassi e dal punto amministrativo è incredibilmente più semplice aver a che fare con un solo interlocutore.

  • Streetlib sa avvalersi di risorse umane sempre all'altezza per professionalità, preparazione e attenzione. Le dinamiche con cui si muovono sono sempre volte alla soddisfazione del cliente. [...] proposta dopo proposta sono riusciti a creare un'alternativa commerciale variegata che comprende e si fonda sull'ebook ma allarga gli orizzonti anche all'audiolibro e al print on demand e chissà quante altre gradite sorprese ci riserveranno in futuro per continuare a migliorare l'offerta.

  • Semplicità e collaborazione

    Piattaforma User-Friendly che permette alle case editrici di far conoscere le proprie opere. Un servizio di supporto attento e pronto nelle risposte, massima collaborazione e disponibilità da parte di tutto il team.

  • Streetlib è una piattaforma per la distribuzione molto facile da usare. Servizio molto serio nelle risposte ai quesiti e puntuale nei pagamenti. Lo consiglio a tutti!

  • Siamo tra i primi editori ad aver aderito a Streetlib e continuiamo ad affidarci ai servizi proposti soprattutto per la semplicità nell’utilizzo delle piattaforme di creazione ebook e di vendita. Il servizio di distribuzione è puntuale e capillare, il centro assistenza è molto efficace e rapido.

  • Una piattaforma completa

    Quello che più caratterizza la piattaforma digitale Streetlib è la completezza del servizio offerto: dalla creazione dell’e-book alla promozione, dall’analisi dei dati di vendita ai dati di fatturazione il processo è facile ed intuitivo. Ottimo anche il supporto da parte del team dedicato.

  • La migliore piattaforma di distribuzione di ebook del mondo!

  • Ho pubblicato due titoli, un saggio filosofico e un romanzo, ottima assistenza, grande disponibilità in caso di problemi e grande lavoro di distribuzione, conveniente il tipo di offerta e il prodotto finale è di alta qualità, ancora meglio di come potessi immaginare. Sicuramente continuerò a lavorare con loro e lo consiglio vivamente sia a chi ha le capacità di prepare tutto da solo, sia a chi ha bisogno di usare almeno qualcuno dei servizi offerti (editor, copertina ecc), che hanno prezzi ragionevoli. Insomma davvero soddisfatta!

  • Ho pubblicato la prima volta nel 2013. Ho spesso avuto bisogno di assistenza e ogni volta ho avuto conferma che sono super professionisti ed estremamente gentili ed efficienti. Il loro sito ed i loro servizi migliorano costantemente. Non c’è di meglio.

  • Sono entusiasta di StreetLib. Ho pubblicato tramite StreetLib quattro testi in digitale e cartaceo, e mi sono sempre trovata molto bene. Il team è presente ed efficace. Anche quando ho avuto problemi con Write, ho ricevuto ottima assistenza grazie alla quale ho risolto. Consiglio senza esitazione.

  • Disponibilità e professionalità

    Disponibili, professionali, propositivi: quale migliore collaborazione può trovare un piccolo editore? Streetlib ci è a fianco nel mondo dell'editoria digitale ed è un partner attento alle esigenze e alle novità, oltre che sempre presente in caso di dubbi e necessità.

  • Spinta innovativa costante

    StreetLib rappresenta una piattaforma a noi complementare che arricchisce la nostra offerta di contenuti. Centralizzazione è la parola che rappresenta meglio la quantità di servizi che offrono, permettendoci di risparmiare tempo ed evitare la burocrazia derivante dal rapporto con tanti players. Complimenti per la continua spinta innovativa.

Join StreetLib!